I – L

ICT Information and Communications Technology – . computer hardware and software, connections to the internet etc., intended to fulfil information processing and communications functions.
ILM (Intermediate Labour Market) Project ILM’s are usually not-for-profit companies providing training and work experience for the long-term unemployed.
Impact The broader or longer-term effects of a project’s or organisation’s outputs, outcomes and activities.
Incorporated Charity A charity which is also a company, usually a company limited by guarantee. An incorporated charity has a legal personality separate from its trustees/members. This means that an incorporated charity can enter into contracts, hold the title to land, sue and be sued in its own name. Trustees of an incorporated charity are better insulated from financial liability than those of an unincorporated charity, although trustees remain liable for breaches of trust.
Independent Examination A less rigorous financial examination than a full audit  used by charities with income of less than £500,000 or which do not have assets of more than £2.8 million. It can be carried out by anyone who the trustees reasonably believe has the ability and practical experience to carry out a competent examination of the accounts, although for charities with income over £250,000 the independent examiner must be appropriately qualified.
Independent Examiner An independent person who is reasonably believed by the charity trustees to have the requisite ability and practical experience. For charities with an income of over £250,000 and less than £500,000, the person must have an appropriate qualification to carry out a competent examination of its accounts.
Indicator A measure of achievement
Industrial and Provident Societies An Industrial and Provident Society (IPS) is an organisation conducting an industry, business or trade, either as a co-operative or for the benefit of the community, and which is registered under the Industrial and Provident Societies Act 1965. A community business, housing association or voluntary organisation that trades or produces goods can become an IPS.
Informal Volunteering Voluntary work undertaken outwith an organisational setting.
Infrastructure The physical facilities, structures, systems, relationships, people, knowledge and skills that exist to support and develop, coordinate, represent and promote front line organisations, thus enabling them to deliver their missions more effectively.
Infrastructure Organisations Often called ‘Second tier’ or ‘Umbrella’ organisations, they support frontline organisations
Intellectual Property Rights The legal protection for creative works such as writing (copyright), inventions (patents), processes (trade secrets) and identifiers (trademarks). It is important to check that the materials used by your organisation are owned by your organisation or that you have the rights to display materials owned by third parties. This content may be in the form of text, photos, graphics, cartoons, video or audio. It is often not quite as simple as obtaining permission to use a copyright work which someone else owns.
Investing In Volunteers (IIV) Investing in Volunteers is a volunteering quality standard and accreditation system
Investment Policy Set by trustees, this should be recorded in writing. It will help trustees to show that they are making good use of the charity’s funds. The policy will address:

  • the need for enough resources for the charity to carry out its present and future activities effectively
  • the level of acceptable risk and how to manage it
  • the charity’s stance on ethical investment


Learning Disabilities Any conditions that affect such processes as reading, writing, listening, speaking, and spelling and that cause a discrepancy between potential and actual achievement.
Legal Expenses Insurance Insurance which can be taken to cover the cost of certain legal expenses which may arise if the charity has to bring or defend legal proceedings and would otherwise be payable by the charity out of its own assets (unless recoverable from the opponent). Where this form of insurance covers the costs of an employment dispute, it usually also covers the charity’s liability (as employer) for any specified compensation awarded to the employee. The cover can normally extend to include actions brought against the trustees, employees and volunteers.
LETS Local Exchange Trading Schemes
Liabilities What the business owes. Long term liabilities, make up one side of the balance sheet showing where the money came from. The other side where the money is now.
Line Management The provision of a regular point of call for support for staff and volunteers. This support covers a number of areas:

  • agreeing the key aspects and boundaries of the job/task role;
  • communication;
  • resources and equipment;
  • advice, encouragement and motivation; and
  • regular review.
Logic Model The understanding by stakeholders of exactly how an organisation/initiative will generate social impacts. It highlights the causal relationship between actions, short term outcomes and long term outcomes. Also known as Theory of Change
Loss of Revenue / Increased Cost of Working Insurance This can be arranged to cover reductions in a charity’s business income and/or increases in its overheads if the business is disrupted as a result of a fire or other event causing damage to its premises and/or equipment. The cover should at least meet the cost of hiring new premises and/or equipment for the duration of any building work or whilst awaiting the replacement of equipment.